Placing a milk paint order

Good enough store no longer is

During each interaction, we try to leave a great impression on the customer. We focus on design, integrity, tradition, sustainability and social entrepreneurship. It requires patience, passion and perseverance. Loyalty is achieved with exceptional products and consistent service that builds long-term customer trust. It's a business with a purpose, a team with a purpose and a store with kindness - everything we enjoy doing and what we stand for. Milk paint makes people happy and contributes to their healthy everyday environment. We never offer discounts or free delivery because we value our high-quality products and our work. Milk paint price depends on Kuehne+Nagel airfreight cost from the USA to Croatia and can vary. The prices of products and delivery exclude VAT which rate depends on the location of the buyer. We're registered for VAT in Croatia (EU) and in the United Kingdom (GB). Why the VAT rate isn't included within the product and delivery price? Because that's fairer from the customer's point of view. The exact VAT rate is added at the checkout and it depends on where the customer is located. Contact us if you are a VAT registered business in the EU (except Croatia) because in that case, you don't need to pay the VAT. For customers from Iceland, Liechtenstein, Norway and Switzerland, the VAT won't be included within the product and delivery price at the checkout and you will need to pay a local VAT and any customs fees in your country. Milk Paint tariff code: 28365000 (calcium carbonate, without VOCs). After selecting the products and completing the order, the final payment is made in the currency of the Euro (€, EUR). We ship our products to these countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland. If you're from Great Britain (England, Wales and Scotland) don't worry. We've moved our warehouse from the UK to Croatia but we're registered for the VAT in the UK and our office is based in London. So when a customer from Great Britain order milk paint, everything is included within a price and there are no additional customs fees. Just please be aware that we send milk paint from Croatia. Customers from Great Britain can pay in British Pound (GBP) so just contact us by email before placing an order. If you're from Northern Ireland and want to order milk paint, please contact us by email.

Payment options: Visa, Mastercard, American Express, Diners, PayPal (3D Secure), iDEAL and SEPA EUR bank transfer. In Croatia, customers can benefit from the COD (Cash On Delivery) option. In Croatia, DPD accepts cash or customers can pay online (Visa, Mastercard) by DPD link that they receive by email before delivery. All products are shipped directly from our local warehouse in Opatija, Croatia. We don't use plastic packaging and the tape is made of paper. We don't use drop-shipping because our team packs every order with care. After ordering, the products are shipped in a brief time (one business day). You can track the order from our warehouse to your address (email and DPD mobile app notifications). All products are insured during delivery. If the products are damaged or lost during transportation, you can immediately receive a refund at no extra cost, usually within two business days depending on your bank. You have the right to return purchased products within 14 days and receive a refund. The thinking period expires 14 days after the date of receipt of the goods. Tell us about your return request by sending an e-mail to moo@milkpaint.boutique. Send us all products within 7 days of the day you notified us that you want to cancel the purchase. Refunds will be made when we receive products to our warehouse. There are no additional costs for returning the product, and the original delivery charges are returned. DPD will pick up the products at your address. You need to print out the DPD sticker which we send you by email, stick it on the box and that's all. You can learn more about EU shopping and online dispute resolution.